privacy policy

Privacy Policy

igen Limited is a company registered in England & Wales under Registration Number 3144066 and whose registered office is at No.1 Eastgate, Leeds, LS2 7LY.

We are committed to safeguarding the privacy of our users. We take your privacy very seriously and it is important to us that you can use and enjoy our website without having to compromise your privacy in any way. igen Limited is registered under the Data Protection Act 1998.

The purpose of this policy is to explain how igen Limited will use and process your personal data.

What information do we collect?

igen Limited is the sole owner of the information collected on this website. We do not sell, share or transfer this information except as set out in this statement.

The type of information which we collect about you includes your:

Name
contact address
telephone number
fax number
email address
School

We will not collect sensitive information about you (for example relating to racial origin or political beliefs) without your express consent.

How is the information used?

We use your information to help provide you with the guidance and support you require to progress in education, training or employment. We will show the information you provide to such of our employees as need to see it.

We also use information in aggregated information (where no individual user is identified). This information may include:

the URL which you came from
the URL you next go to
what browser you are using
your IP address

This information is used for market research and to customise our site content. We believe that this allows us to monitor and improve our site and tailor it to better meet our users requirements.

We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998.

Use of Cookies

We may use cookies. Cookies are small pieces of data that are stored on your hard drive. Cookies can remember what information you access on one web page to simplify subsequent transactions or to short cut access to the site. We use cookies to gather information about our users’ browsing activities. This information helps us to design and arrange our site in the most user-friendly manner. You can usually modify your browser to prevent this happening.

Who do we share the information with?

We will need to disclose information we keep about you to your local education authority and other third parties in accordance with our registration under the Data Protection Act 1998. If you do not want these other organisations to receive information about you from us, please contact us at the address below.

We reserve the right to disclose personal information to:

any law enforcement agency requesting it in connection with the commission of an offence;
comply with applicable laws and lawful government and/or regulatory requests;
protect our systems and ourselves; and/or
operate our systems properly

How do we safeguard your personal data?

igen Limited uses industry standard safeguards to protect the confidentiality or your personal data such as encryption keys and firewalls.

Your personal information will be held securely in accordance with the Data Protection Act 1998.

Our security systems mean that we may request proof of identity before we are able to disclose information to you.

Your consent

By submitting your information and by using our website you consent to the collection and use of personal information relating to you as set out in this privacy policy. If we decide to amend our privacy policy we shall post any changes on this page so that you are aware of what information we collect how we use it and under what circumstance we disclose it. Please check back regularly. Continued use of the service will signify that you agree to any such changes.

Marketing

We will obtain your prior consent before sending you marketing information by email or fax. You may ask us to remove your details from our database at any time by writing to us at the address below or emailing us at data@connexions-northumberland.org.uk]

How can you correct any inaccuracies?

We are committed to ensuring that the information which we hold about you is accurate and up to date. You can check the information that we hold about you by emailing us at data@connexions-northumberland.org.uk]

Please notify us if you find any inaccuracies providing us with sufficient information to identify you, so that any errors can be corrected.

You agree to keep your data accurate and up to date and promptly to send us any new or revised personal data.

You warrant and undertake to us that all of the details you supply to us are true and accurate.

Contacting Us

Any questions or comments relating to this statement or our site should be directed to igen Limited by sending an email to data@connexions-northumberland.org.uk or writing to the following address:

Data Protection Officer
No.1 Eastgate
Leeds
LS2 7LY

Last updated 17th April 2008